{"id":4202,"date":"2021-09-12T10:42:39","date_gmt":"2021-09-12T10:42:39","guid":{"rendered":"https:\/\/www.tktx.co.za\/?page_id=4202"},"modified":"2026-07-14T23:51:24","modified_gmt":"2026-07-14T21:51:24","slug":"pogoji-poslovanja","status":"publish","type":"page","link":"https:\/\/www.tktx.eu\/sl\/pogoji-poslovanja\/","title":{"rendered":"Pogoji poslovanja"},"content":{"rendered":"<div style=\"\"class=\"normal_height vc_row wpb_row vc_row-fluid\"><div class=\"wpb_column vc_column_container vc_col-sm-12\"><div class=\"vc_column-inner\"><div class=\"wpb_wrapper\">\n\t<div class=\"wpb_text_column wpb_content_element \" >\n\t\t<div class=\"wpb_wrapper\">\n\t\t\t<p><em>Last updated: [31 January 2026]<\/em><\/p>\n<h3>1. Who we are and how to contact us<\/h3>\n<div>This website, <strong>tktx.eu<\/strong> (\u201cWebsite\u201d), and the <strong>TKTX Europe\u00ae online store<\/strong> (\u201cStore\u201d) are operated by:<\/div>\n<p><strong>BAODAO GmbH<\/strong><br \/>\nBlockmacherring 36, Rostock, 18109, Germany<br \/>\nHRB No.: 17069<br \/>\nVAT ID: DE457888659<\/p>\n<div>\n<p><strong>Support:<\/strong><\/p>\n<ul>\n<li>Email: support@tktx.eu<\/li>\n<li>Phone: +49 1523 6423944<\/li>\n<\/ul>\n<p>&nbsp;<\/p>\n<\/div>\n<p>\u201cTKTX Europe\u00ae\u201d, \u201cwe\u201d, \u201cus\u201d, or \u201cour\u201d refers to BAODAO GmbH, the operator of this website and store.<\/p>\n<p><strong>Trademark notice:<\/strong> <strong>TKTX\u00ae<\/strong> is a registered trademark protected within the European Union under registration number 019225673.<\/p>\n<p>Trademark information and verification details are available on our <a href=\"https:\/\/www.tktx.eu\/trademark-brand-authorisation\/\">Trademark &amp; Brand Authorisation page<\/a>.<\/p>\n<h3>2. Scope and acceptance<\/h3>\n<p>These Terms govern your access to and use of the Website and Store, and any purchase of products (\u201cProducts\u201d).<br \/>\nBy accessing <strong>https:\/\/www.tktx.eu<\/strong> or placing an order, you confirm that you are at least 18 years old<br \/>\n(or have parental consent) and that you accept these Terms. If you do not agree, do not use the Website.<\/p>\n<h3>3. Related policies<\/h3>\n<p>These policies form part of these Terms:<\/p>\n<p><strong>Privacy Policy<\/strong> \u2014 <a href=\"https:\/\/www.tktx.eu\/privacy-policy\/\">https:\/\/www.tktx.eu\/privacy-policy\/<\/a><br \/>\n<strong>Shipping Policy<\/strong> \u2014 <a href=\"https:\/\/www.tktx.eu\/shipping-policy\/\">https:\/\/www.tktx.eu\/shipping-policy\/<\/a><br \/>\n<strong>Refund &amp; Returns Policy<\/strong> \u2014 <a href=\"https:\/\/www.tktx.eu\/refund_returns\/\">https:\/\/www.tktx.eu\/refund_returns\/<\/a><br \/>\n<strong>Legal Notice (Impressum) \u2014 <\/strong><a href=\"https:\/\/www.tktx.eu\/legal-notice\/\">https:\/\/www.tktx.eu\/legal-notice\/<\/a><br \/>\n<strong>Trademark &amp; Brand Authorisation \u2014 <\/strong><a href=\"https:\/\/www.tktx.eu\/trademark-brand-authorisation\/\">https:\/\/www.tktx.eu\/trademark-brand-authorisation\/<\/a><\/p>\n<p>&nbsp;<\/p>\n<p>If a conflict exists, these Terms prevail unless consumer law requires otherwise.<\/p>\n<h3>4. Account and accuracy of information<\/h3>\n<p>You are responsible for your account credentials and all activities under your account.<br \/>\nProvide accurate and current information at checkout and update it when necessary.<\/p>\n<h3>5. Product information &amp; use<\/h3>\n<p>We strive for accuracy but minor variations (packaging, labeling, color) may occur.<br \/>\nAlways read product packaging, instructions, and warnings before use. Nothing on the Website<br \/>\nconstitutes medical advice.<\/p>\n<h3>6. Prices, taxes, and promotions<\/h3>\n<p>Prices are shown as indicated at checkout and may vary by delivery country. Taxes, duties, and shipping<br \/>\ncharges (where applicable) are displayed at checkout. We may change prices and promotions at any time;<br \/>\nchanges do not affect orders already accepted.<\/p>\n<h3>7. Ordering process and contract formation<\/h3>\n<p>1) <strong>Order<\/strong>: Your order is an offer to buy.<br \/>\n2) <strong>Acknowledgment<\/strong>: We may send an acknowledgment; this is not acceptance.<br \/>\n3) <strong>Acceptance<\/strong>: A binding contract forms when we <strong>dispatch<\/strong> the Products and send a shipping confirmation.<br \/>\n4) <strong>Rejection\/Cancellation<\/strong>: Orders may be declined or canceled (e.g., stock issues, address\/verification problems, suspected fraud).<br \/>\nPre\u2011authorizations will be released or refunded where applicable.<\/p>\n<h3>8. Payment<\/h3>\n<p>You authorize us to charge the payment method selected at checkout. Orders may be subject to<br \/>\nverification and anti\u2011fraud checks.<\/p>\n<h3>9. Shipping, delivery, and risk<\/h3>\n<div>Dispatch cut\u2011off: Orders placed before 13:00 Monday\u2013Friday (CET \u2013 Berlin time) are usually dispatched the same business day.<\/div>\n<div>\n<p>Delivery timeframes and shipping methods are detailed in our <a href=\"https:\/\/www.tktx.eu\/shipping-policy\/\"><strong>Shipping Policy<\/strong><\/a>.<\/p>\n<h3><\/h3>\n<\/div>\n<h3>10. Customs &amp; import<\/h3>\n<p>For deliveries outside the seller\u2019s country, you are responsible for ensuring lawful import and<br \/>\nfor duties\/taxes\/fees. Customs delays are outside our control.<\/p>\n<h3>11. Withdrawal &amp; returns<\/h3>\n<div>\n<p>Your statutory rights (including the EEA withdrawal right, where applicable) and our full process are described in our <a href=\"https:\/\/www.tktx.eu\/refund_returns\/\"><strong>Refund &amp; Returns Policy<\/strong><\/a>. Please follow the instructions provided there and note any lawful exclusions.<\/p>\n<p>Refunds are processed promptly once the returned items are received and inspected, in accordance with our <em>Refund &amp; Returns Policy<\/em>.<\/p>\n<h3><\/h3>\n<\/div>\n<h3>12. Warranties and disclaimers<\/h3>\n<p>To the maximum extent permitted by law, the Website and Products are provided \u201cas is\u201d and \u201cas available\u201d.<br \/>\nWe disclaim all warranties not expressly stated in these Terms. This does not exclude warranties that cannot<br \/>\nlegally be excluded.<\/p>\n<h3>13. Limitation of liability<\/h3>\n<p>We do not exclude or limit liability where unlawful (e.g., fraud, death\/personal injury due to negligence,<br \/>\nmandatory consumer rights). Subject to this, we are not liable for indirect\/consequential losses, lost profits,<br \/>\nlost data, or events outside our reasonable control.<\/p>\n<h3>14. Prohibited uses<\/h3>\n<p>Do not misuse the Website, including unauthorized access attempts, malware introduction, scraping, or infringement<br \/>\nof IP rights.<\/p>\n<h3>15. Intellectual property<\/h3>\n<p>All Website content is owned by or licensed to us. <strong>TKTX\u00ae<\/strong> and <strong>TKTX Europe\u00ae<\/strong> are protected.<br \/>\nYou may use the Website for personal, non\u2011commercial purposes only and must not copy or redistribute content<br \/>\nwithout permission.<\/p>\n<h3>16. Third\u2011party links<\/h3>\n<p>Links to third\u2011party sites are provided for convenience. We are not responsible for their content or practices.<\/p>\n<h3>17. Changes<\/h3>\n<p>We may update the Website and these Terms from time to time. The Terms active at the time of your order apply<br \/>\nto that order. Material changes will be highlighted where reasonably possible.<\/p>\n<h3>18. Complaints and support<\/h3>\n<p>Contact <strong>support@tktx.eu<\/strong>. If you are in the EEA, you may use local consumer dispute channels.<br \/>\nNothing limits your mandatory consumer rights.<\/p>\n<h3>19. Governing law &amp; jurisdiction<\/h3>\n<p><strong>BAODAO GmbH<\/strong> orders are governed by German law. Jurisdiction: courts of [Rostock, Germany].<br \/>\nThis does not affect mandatory consumer protections in your country.<\/p>\n<h3>20. Severability<\/h3>\n<p>If any provision is invalid or unenforceable, the remaining parts remain in full force.<\/p>\n<h3>21. Assignment<\/h3>\n<p>We may assign our rights\/obligations. You may not assign your rights without prior written consent.<\/p>\n\n\t\t<\/div>\n\t<\/div>\n<\/div><\/div><\/div><\/div>\n","protected":false},"excerpt":{"rendered":"Last updated: [31 January 2026] 1. 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